Our Services

Admin Assistance

Is the weight of admin work holding you back from having time to spend on the really important tasks? Hiring a VA can help you reclaim your time to use on other work or on actually leaving work on time.

Customer Service

This could be anything from taking calls, responding to customers via email or webchat or even phoning customers to ensure they are well looked after and happy with their experience.

Copywriting

We are able to help you write text for social media, blogs and much more to inform, inspire and persuade your customers. In turn this helps increase sales and conversions.

Social Media

Want to grow your following, provide helpful content about your business or perhaps you don’t have a social media presence and would like one set up? We offer a variety of social media management packages individually tailed to help you achieve your goals

Complaints

As an experienced senior complaints manager, Alexandra is available to help you respond to complaints, to stop matters escalating and set up a system to help manage them. Complaints are our specialty and we truly believe you will not find better complaint resolution services for complete service recovery.

Email Management

Managing your diary or email can be a difficult task which can easily become overwhelming. We offer services to help manage these for you, so you only see what you need to. In addition, we can manage complex diary systems for maximum efficiency.

HR Admin

Utilizing many years of experience managing teams and dealing with complex HR issues, we are able to support with onboarding staff, collecting necessary documents from new starters, maintaining staff files and payroll, as well as much much more.

Recruitment

Have job vacancies created a greater workload that has made it hard to recruit? A VA can write job descriptions, advertise the role and filter out candidates to streamline the process for you. In addition, they can help with the work that needs doing until a new recruit is found.

Personal Admin

Day-to-day personal task management can often interfere with work priorities. We are experienced in handling and organizing personal or home tasks and can optimize your day so that easily delegated matters are handled by us, to free you up for more important things.

Data Entry

Data entry can is a laborious and time intensive task so it’s the perfect thing to outsource. We can help with excel spreadsheets or specialized databases as well as data entry on mainstream or proprietary systems.

Website Management

Keeping websites up to date is a critical but time-consuming task, as is creating them. We are experienced in website creation and management and can also advise on design and delivery.

Bespoke

We also offer a complete bespoke package based on your individual needs. Get in touch to discuss how we can best support you and maximize your productivity, efficiency, or any other area of focus to free up your time.